Customers Believe in Realign
Working for a nonprofit, we never have the funds or time to think about our next IT issue. I just want my computer to “work”. In looking at what we had spent on random IT problems, computer networking issues and bad internet we actually cut our bills in half by switching to Realign. Realign was easy to work with, they also handled talking to all the providers and got everything changed. This saved me more time. When things were said and done, it was what we were promised and the new bills are transparent and were what we were promised. There weren’t any “hidden fees”. Contact me for more questions. If you are on the fence, ask yourself; Are your IT issues stressing you out? Are you prepared if your building burned? What is my current customer service response time? I think you’ll be happier with Realign. I know I am.
As an independent Insurance Agency, we are a team of ethical, dedicated and knowledgeable insurance professionals. Hiring Realign has proven to be a great add-on to our business. Since hiring Realign as our managed service provider and telecommunication provider we have reaped the benefits with astounding cutting edge technology and tools to strengthen our position in the upper peninsula. For example, we received a call from a very upset client stating she called in December and made her payment. So….I went in to the Realign VoIP telecommunications portal and was able to pull up the phone call history – sorted by incoming and discovered she had not called. That is an awesome feature! Come to find out, the client had called the carrier instead of Superior Insurance Agency! Realign is saving our customer relationships with their cutting edge technology. Thank you Realign!
Mourer-Foster's commitment to customers drives our mission to provide comprehensive insurance services at the best possible value, serviced by the most helpful, knowledgeable and courteous staff in the insurance business. To deliver this level of service, we require a solid network platform that is stable, responsive and have limited down time. Therefore, we hired Realign as our managed service provider. Since then, we have not had to worry about server failures or critical system updates. At the onset, Realign went to work with a sense of urgency migrating our email system to Microsoft Office 365. We now have the ability to stay up to date with our version of Microsoft Office. They continue to bring enterprise solutions to our organization. Realign has proven to be a great asset and partner with reliability and great customer service.
Through the progressive insight of the Rose family, Morris Rose Auto Parts has continued to grow, becoming one of the pioneers within the Automotive Recycling Industry. As our organization grows, ensuring our technology is scalable and always online is a major concern. Realign has proven to be a value added service to our organization. I enjoy always knowing that my network is safe and protected. I can make one call and know who I am going to be talking to and they have a very good understanding of my network as well as someone who I can trust to recommend hardware needs. Realign acts as our virtual Chief Technology Officer that assists with the implementation of new hardware. I like knowing my IT budget and what I am budgeting for IT services within the scope of our Service Level Agreement. I know what I pay and not being worried about making a call and being billed to ask a question. Also, it is very important to me to have an IT provider where you know everyone. I know who is going to support me than some large enterprise IT company who will never keep the same engineers and will always need to be trying to understand my companies needs at my expense.